What should you do to encourage an individual to participate in a healthcare professional's visit?

• A. Provide no information
• B. Schedule the appointment without input
• C. Encourage them to ask questions and write down questions prior to the appointment
• D. Tell them to avoid discussions

Answer: (C)

Encouraging participation means actively inviting the person to engage in the visit by helping them prepare questions and voice concerns. When someone writes down questions before meeting a healthcare professional, they’re more likely to speak up, understand what’s being discussed, and feel empowered to be part of decisions about their care. This readiness improves communication, helps the clinician focus on what matters most to the individual, and supports safer, more effective care.

Having questions ready also reduces anxiety—the person knows what to ask and can verify details, leading to better understanding and adherence to any plan.

In contrast, not sharing information, arranging an appointment without input, or telling someone to avoid discussions all undermine participation. They leave the person unprepared, less autonomous, and more likely to miss or misunderstand important details.